COVID-19 Shipping Delays:

Please note that the following information will be updated with new information and developments as they occur.

[UPDATED May 10th, 2020]

We hope that this notice finds all BAND-MAID supporters, fans, friends and family safe & healthy during this difficult time.

BAND-MAID INTERNATIONAL WEB SHOP is open for business and accepting orders. However, The COVID-19 (Corona Virus) Pandemic has caused numerous countries and territories to temporarily suspend acceptance of inbound parcels. In addition, because of the global reduction of flights, considerable delivery delays are expected for inbound mail items to other countries/territories. As a result, global shipping has being delayed significantly. Currently the shipment delivery situation differs for each country. Please check the following shipping information prior to placing your order.

If shipping to your country is temporarily suspended or delayed and you want to order, or if you have already placed an order/pre-order, we'd like you to know that your order will be kept safely with BAND-MAID International Web Shop. We are happy to keep all products and orders for you for an unlimited time and ship the order immediately once shipping transportation service has resumed.


About ORDERS & PRE-ORDERS:

Many pre-orders have been placed prior to the suspension of global shipping due to COVID-19. During this difficult time, we will be happy to hold all pre-orders and newly placed orders destined for countries with temporary shipping suspensions for you until shipping service begins again.

Due to the COVID-19 related shipping delays, we are experiencing difficulties sending packages and are also receiving many packages back to our office.  In these cases, we will begin contacting you to suggest an alternative shipping method, once an alternative method is secured. However, please note that packages are expected to take time to return, and also may not be showing accurate tracking information.

Kindly note that have secured an alternate shipping agreement with DHL Express Japan which we will use in case Japan Post is not shipping to your country. If and when an alternate shipping method is needed we will contact you regarding changing/upgrading your shipping method and any associated costs.

Thank you very much for your understanding and support during this time. It is our aim to get your orders shipped as soon as safely possible. We thank you for your patience, communication and support of BAND-MAID and the BAND-MAID INTERNATIONAL WEB SHOP during this time. Please stay safe.


Currently Suspended Countries by JAPAN POST:

Currently all of our packages are shipped via JAPAN POST EMS or DHL.

JAPAN POST has faced significant delays and suspensions of deliveries to multiple countries due to COVID-19.

Click here for more information about impacted countries: Japan Post: EMS & Airmail (e-Packet)

AsiaEuropeNorth and Central AmericaAfrica
Afghanistan Albania Anguilla Algeria
Bangladesh Armenia Antigua and Barbuda Angola
Brunei Austria Aruba Ascension
Iran Azerbaijan Bahamas Burundi
Israel Belarus Barbados Belize Cameroon
Jordan Belgium Bermuda Cape Verde
Lao People's Democratic Republic Bulgaria Bonaire Saba and Sint Eustatius Egypt
Croatia British Virgin Islands Equatorial Guinea
Middle East Czech Republic Costa Rica Eritrea
Nepal Denmark Cuba Eswatini
Oman Estonia Curacao Ethiopia
Pakistan Faroe Islands Dominica Gabon
Phillipines Georgia Dominican Republic Ghana
Saudi Arabia Greece El Salvador Guinea-Bissau
Sri Lanka Greenland Grenada Ivory Coast
Timor-Leste Hungary Haiti Kenya
Turkey Ireland Jamaica Lesotho
United Arab Emirates Italy Montserrat Madagascar
Kosovo Nicaragua Malawi
Oceania Kyrgyz Puerto Rico Morocco
American Samoa Latvia Saint Christopher and Nevis Saint Vincent Mozambique
Australia Liechtenstein Saint Lucia Namibia
Christmas Island, Lithuania Saint Maarten Nigeria
Cocos (Keeling) Islands, Luxembourg Trinidad and Tobago Republic of Congo
Guam Malta Turks and Caicos Republic of the Gambia
Kiribati Moldova United States of America Reunion
Marshall Islands North Macedonia Virgin Islands of the United States Rwanda
Micronesia Norway Sao Tome and Principe Zambia
Midway Atoll Poland South America Seychelles Senegal
Nauru Portugal Brazil Sierra Leone
Norfolk Island Romania Guyana South Africa
Northern Mariana Islands Russian Federation Peru South Sudan Mauritius
Palau San Marino Suriname St. Helena
Papua New Guinea Slovakia Tanzania (United Rep.)
Pitcairn Slovenia Togo
Pitcairn Islands Spain Tristan da Cunha
Saipan Sweden Uganda
Tonga Switzerland
Tuvalu Turkmenistan
Vanuatu Ukraine
Wake Island Uzbekistan
Wallis and Futuna Vatican